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Next Generation Cloud Applications:

Beagle Research Group, LLC First generation on-demand CRM systems delivered benefits by organizing what had been a confusing jumble and manual business processes in the front office. Second generation CRM systems, by virtue of SaaS technologies, greatly reduced the costs of these solutions. Each generation has delivered great benefit simply through cost comparison with what went before. Now, a new generation of cloud-based front and back office systems is emerging that deliver value by improving on earlier business processes not simply by reducing costs.

Download this whitepaper to learn how new, third generation systems better integrate front and back office business processes enabling users to work more intuitively while better supporting their existing work styles.


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