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ON-DEMAND PRODUCT ADVANTAGES

EASE OF USE FOR USER ADOPTION AND USER EMPOWERMENT- Only Aplicor provides one-click-to-anywhere access, user-defined page to page navigation and AJAX technology to eliminate web page refreshes when entering transactions and moving between screens. The end result is fewer key strokes, mouse-clicks and page refreshes to accomplish the same tasks and processes. For company specific page simplification, screens can be modified with the Forms Designer so that all users can get the screens they find the most intuitive and productive. Aplicor has been cited with the best 'ease of use' in multiple award competitions. We wouldn't have the highest customer retention in the industry if we didn't have the best user adoption. Do More. Click Less.

BUSINESS PROCESS AUTOMATION FOR STAFF PRODUCTIVITY- Organizations do not achieve ROI by putting data into a CRM system. They achieve ROI when manual business processes are automated and staff productivity increases. Business process automation achieves dramatic improvements in labor productivity. Aplicor's Workflow Designer is a graphical, drag-and-drop process design tool which permits tasks and processes to be prescribed in advance (in a best practices fashion), automated and measured for efficiency and continuous process improvement. Applying optimized and consistent processes to an organization's customers and facilitating users with the right information or process support at the right time is a unique Aplicor benefit. Aplicor's process orientation replaces the typical CRM focus on transactions with a far more empowering focus on business processes and further contributes to a shift from 'data management' to 'relationship building.' Rather than limit workflow configuration to a few narrowly defined processes, the Aplicor Workflow Designer is a free form design tool which permits business process automation throughout the application.

Entering data into a system is one thing. Using the system to automate manual processes and route information is quite another. Workflow automation is the answer to the question of how to do more with fewer resources. Click here to learn more about Workflow Designer.

UNIQUE SYSTEMS FOR COMPETITIVE ADVANTAGE- Aplicor is a unique hosted solution for organizations that reject having to adjust their business processes in order to accommodate a software solution and who prefer systems with more individual configuration and flexibility over one-size-fits-all hosted applications.

Aplicor has replaced the one-size-fits-all shared hosting model so that each client is afforded the same individualized tailoring capabilities as if the software were installed locally and for their exclusive benefit. Aplicor's Private Assembly model permits customers to configure, customize, integrate and upgrade their online system according to their business goals and without the constraints of a shared hosting model. With Aplicor, the path to material, measureable and sustained success begins with an easy to use online system and is then advanced using a suite of design tools to customize the system for business specific processes and the achievement of competitive advantage.

Custom Forms- With the Forms Designer, screens can be customized to add new fields, remove unused fields, change field behaviors and position all fields and the entire page layout in the way that makes the best sense and supports the greatest ease of use. Customization is done in a visual drag-and-drop interface and no programming or syntax is required to modify screens. More»
Custom Content- The Content Management System (CMS) further facilitates individual company processes by permitting non-technical staff to create instruction, policies and best practices within richly formatted Web pages and insert them at the screen or process where they will be most easily referenced. More»
Custom Layout- The Menu Designer, Tab Designer and View Manager permit System Administrators to customize Menu's, Tabs and Tables throughout the application in order to match company processes with online system navigation, customize views to only relevant information and further achieve maximum ease of use. As with other Aplicor design tools, all customization is performed with visual toolkits using drag-and-drop positioning. More»
System Integration- The AXIOM (Aplicor XML Integration Object Model) Web services Gateway provides a centralized, consolidated and exhaustive Web services foundation for simple and complete system integration support. AXIOM facilitates simple, accelerated and cost-effective integration using a SOA (Service Oriented Architecture) and XML-based standards to expose the Aplicor architecture and enable straight-forward integration. The online system further provides import wizards, export wizards and an API (Application Programming Interface). More»
Data Management- High growth, mid-market and enterprise organizations have more data, information and change than small businesses. They therefore need the data management tools uniquely provided by Aplicor. The Mass Modify tool facilitates mass data changes to selected data groups or global records in a single transaction. The Merge Accounts tool consolidates accounts while applying user-defined rules during the process.

Aplicor design tools empower you to modify the software, not your business processes. The result is a unique system capable of adapting to your processes, goals and business evolution.

SOFTWARE DEPTH FOR BUSINESS IMPACT- Business success isn't achieved once data is entered into an online system. Success is demonstrated when users are more productive, business goals have been achieved and ROI is realized. Aplicor's online software is unique in its empowerment of bold business advancement and the realization of high impact business goals.

Best Practices- The achievement of best practices can produce significant business results. In an increasingly competitive environment, mistakes come at a higher price. Organizations who fail to document customer facing and internal processes extend user learning curves, repeat mistakes, miss sale opportunities and erode customer and staff confidence. The Content Management System (CMS) delivers instruction, processes and best practices for consistent performance and a simplified user experience. Best practices and company specific procedures can be created and embedded into the system at the point of performance in order to complete tasks accurately and consistently.
Software Depth- Software depth can mean the difference between entering data and using data for high impact results. For example, inputting contacts and sale opportunities into an SFA system does not produce a high impact result. However, Aplicor's mission of helping sales people sell more is demonstrated with software depth that includes:

Support for proven selling methodologies and solution selling functionality such as qualification scorecards, sales strategy sheets, target account selling, online best practices, links to selling advice documents and a comprehensive competitive intelligence (CI) database
Sales automation tools such as automated call scripting, one-click Next Step functionality, automated reminders, one-click client communications using template documents, automated email or fax distributions based on prescribed schedules and prioritized time and task management views
Information visibility such as real-time quota achievement views, pro forma sales forecasting and point in time sales visibility

The end result is a software application with the depth to provide sales people tools, processes and information to sell more.

Enterprise-wide Systems- Aplicor pioneered Front-to-Back Office integrated systems in the software-as-a-service and hosting industry. One web-based, enterprise-wide, front-to-back office system brings formerly disparate sources of information into a single view and ensures that people get the best information regardless of its location. Recognizing that multiple vendor systems result in islands of information, disintegrated processes, difficult information retrieval, out of sync vendor software upgrades, and ultimately vendor finger pointing when it comes to system trouble-shooting and upgrades, Aplicor lowers costs, eliminates IT staffing and simplifies information systems by delivering an enterprise-wide hosted business solution.

Less extendable CRM software products are limited to declaring information system success simply by getting everybody on a common CRM application by a go-live date. However, simply putting data in a system and getting users to look at it seldom achieves competitive advantage, meaningful business goals or bottom line results. Aplicor provides the design tools and software depth to achieve a 360 degree customer and company view as a first step (not an end result) and a precursor to achieving high impact business results.

BUSINESS INTELLIGENCE FOR BETTER DECISION MAKING- Value is obtained not by putting data into a system but by getting meaningful information out of the system that can be acted upon. Successful organizations focus on the methods and tools which get the right information to the right people at the right time.

Aplicor's Business Intelligence (BI) suite provides drag and drop flexibility, drill-down analysis and predictive reporting to completely change the reporting theme from historical viewing to proactively providing actionable intelligence for improved decision making.

Viewing data in columnar reports may satisfy some, but it doesn't satisfy knowledge workers looking for growth and advancement. These workers want to understand the information by changing reporting dimensions on the fly, adding to or removing columns or rows to a report with drag and drop interactivity, manipulating report data with 'what if' analysis and drilling-down on the results in real time.

Aplicor delivers a true enterprise-level CRM and ERP software solution with capabilities well beyond the current commodity based hosted applications. The Aplicor online software is the first hosted solution to be functionally equivalent to the more mature client/server applications, however, provide the advantages, benefits and capabilities of subscription pricing and hosted delivery. Aplicor offers a compelling alternative to generic or one-size-fits-all hosting applications without increase in investment, risk or total cost of ownership (TCO).


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